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Deposit

An upfront payment of $10 will be processed at the time of booking appointments. This deposit will be charged to your credit card on file. This fee is applied directly to your service charge on the day of your scheduled appointment.

 

Cancellation & No-Show Fees

Your appointment time is a time that has been set aside exclusively for you. I understand that your time is valuable to you, and in effort to respect your time, and that of other clients as well, I require a 24-hour notice to change or cancel your appointment.

 

Failure to cancel with at least 24-hour’s notice will result in a forfeit of your $10 deposit. A No-Show is failing to show for your scheduled appointment time and without cancellation. This will result in a forfeit of your $10 deposit and an additional charge of 50% of your service price. The deposit and 50% service fee cannot exceed your service price. If this fee total is more than your service price, you will only be charged a fee that equals your service price.

 

Avoiding Fees

Please contact Esthetics Headquarters via phone or email at least 24 hours prior to your scheduled appointment date and time to avoid these Cancellation and No-Show fees.

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Payments

 

Spa Payment Methods include: Cash, All Major Credit Cards, & Apple Pay.

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Credit cards must be present at the time of purchase.

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Cash must be exact as the Spa provides no change.

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All prices vary and are subject to change without notice.

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No Return, Refund, or Exchange Policy

All services and retail items sold at Esthetics Headquarters are a final sale. Products may not be returned for a refund, nor may they be exchanged for other products. Product reactions nor any other reason for return will constitute a refund or exchange. I thank you for your understanding of this policy.

 

Social Media Release

Here at Esthetics Headquarters, it is our mission to help as many clients with their beauty needs as possible. We ask for your participation in this mission, by allowing the staff of Esthetics Headquarters, to document your treatments and progress and share them on Social Media. In order to assist, you can grant permission to use images, including photo or video for social media publications. This includes the website, Facebook, Instagram, and Tik Tok. You would be waiving the right to inspect or approve finished photographs or electronic matter that may be used in conjunction with them, now, or in the future, whether that use is known to you or not known. You would waive the right to any royalties or other compensation arising from or related to the release of the images.

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Health & Infection Prevention

Your health and safety are a top priority. Strict sanitation and infection control protocols are followed in accordance with professional and state board standards, with all tools and treatment areas thoroughly disinfected between each service. If you are feeling unwell or experiencing symptoms of illness, please reschedule your appointment to help maintain a safe and healthy environment for all clients.

 

Gift Cards/Certificates

Gift Cards/Certificates are valid for services and products at Esthetics Headquarters ®. They are non-refundable and cannot be redeemed for cash. Lost or stolen cards cannot be replaced. Gift cards/certificates must be presented at the time of service or purchase and may not be combined with other offers or promotions.

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​Service Refusal

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I reserve the right to refuse service to anyone at any time. 

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